Instant Access
One set of credentials covers the full Rich Palms lobby: RTG slots, Rival Gaming titles, Visionary iGaming live tables, cashier, and VIP account panel.
Log In to Rich Palms
Access your account to play RTG and Rival Gaming slots, join Visionary iGaming live tables, and manage deposits, withdrawals, and your VIP status.
Log In Play responsibly. This site is for players 18 and older only, and all bonus offers are subject to terms.
Login Security Tips
What You Should Do
- Use a unique, strong password containing upper and lower case letters, numbers, and symbols.
- Log out of your account when using a shared or public device.
- Contact [email protected] immediately if you notice unfamiliar login activity.
What You Should Avoid
- Do not share your Rich Palms password with any third party, including support agents.
- Do not save your login credentials in a browser on a shared computer.
- Do not use the same password across multiple sites, as a breach elsewhere could expose your casino account.
How Your Login Works
Encrypted Session
Every login session is protected by TLS encryption. Your password is stored as a salted hash, and session tokens expire automatically after inactivity.
Mobile Login
Log in from any Android 5.0+ or iOS 11.0+ browser without downloading anything. The Android APK and iOS PWA use the same credentials as your desktop account.
Log In to Rich Palms Casino
Login Methods Available
Rich Palms uses a standard email and password login system, with a single set of credentials providing access to every section of the platform: the RTG and Rival Gaming slot lobby, Visionary iGaming live dealer tables, the cashier, bonus management, and your VIP account dashboard. There is no separate login for mobile; the same username and password work across desktop browsers, the Android APK, and the iOS progressive web app.
Step-by-Step Login Guide
Logging in takes under thirty seconds on any device. The process is identical whether you are returning to a long-standing account or signing in for the first time after registration.
Logging In from a Desktop Browser
Navigate to richpalms.app and locate the login button in the top right corner of the homepage. Enter your registered email address and password in the fields provided, then confirm. If your credentials are correct, you are taken directly to the lobby. If you have an active bonus balance, the cashier header will display the current bonus amount alongside your real-money balance.
Logging In from a Mobile Browser
Open richpalms.app in any modern browser on Android 5.0 or above or iOS 11.0 or above. The mobile version of the login page mirrors the desktop layout. Enter your email and password and tap the confirm button. The RTG and Rival Gaming slot catalog loads in full, and Visionary iGaming live streams are accessible from the live casino menu.
Logging In via the App
Android users who have installed the Rich Palms APK from our website open the app and are presented with the login screen on launch. iOS users who have saved the PWA to their home screen open it the same way. In both cases, your registered email and password are the access credentials. Some Android devices support biometric login after an initial password authentication, depending on the device’s security settings.
Resolving Common Login Issues
Most login problems fall into one of three categories: a forgotten password, a locked account, or a browser compatibility issue. Each has a straightforward resolution.
If you cannot remember your password, click the forgotten password link below the login fields. Enter your registered email address and check your inbox for a reset email. Follow the link in that email to set a new password. The link is valid for 24 hours. If the email does not arrive within a few minutes, check your spam or junk folder.
If your account has been temporarily locked due to repeated incorrect password attempts, the security system will display a message explaining the lockout. Contact our support team via 24/7 live chat or email [email protected] to verify your identity and restore access.
If the login page does not load correctly, clear your browser cache and cookies, ensure JavaScript is enabled, and try again. Our platform requires a modern browser to render the RTG and Rival Gaming game engines and Visionary iGaming’s live stream player.
Keeping Your Account Secure
Protecting your Rich Palms account is a shared responsibility between you and our platform. On our side, all sessions run over TLS-encrypted connections, passwords are stored using salted hashing, and session tokens expire after a defined period of inactivity. On your side, using a unique password and logging out on shared devices are the two most important steps.
If you notice any login activity you do not recognise, such as a session from an unfamiliar location or device, contact [email protected] immediately. Our team can review your account’s access logs and, if necessary, revoke all active sessions and issue a new password.
Registering a New Account
If you do not yet have a Rich Palms account, registration is available directly from the homepage. You will need to provide your full name, email address, date of birth, and preferred currency. Age verification (18+) is conducted during or shortly after registration. Once your email is confirmed, you can log in, make a first deposit, and apply promo code PALMS250 to receive the 250% welcome bonus up to $2,500. 18+ only. Gamble responsibly.
Login Questions Answered
I forgot my Rich Palms password. How do I reset it?
Click the forgotten password link on the login page, enter your registered email address, and check your inbox for a reset link. The link expires after 24 hours.
Can I log in to Rich Palms from my iPhone without installing an app?
Yes. Navigate to richpalms.app in Safari or Chrome on iOS 11.0 or above, and the full lobby including Visionary iGaming live tables loads in the browser without any download required.
Why is my Rich Palms account locked after several failed login attempts?
Repeated incorrect password entries trigger a temporary security lock to protect your account. Contact our 24/7 live chat or email [email protected] to unlock it.
Back to the Rich Palms Lobby
Claim your 250% match up to $2,500.
Enter the Casino Play responsibly. This site is for players 18 and older only, and all bonus offers are subject to terms.